What to do when an employee says they are looking for another job?

What to do when an employee says they are looking for another job?
What the Experts Say

Keep your cool and listen. Don’t react to your employee’s news right away—no matter how frustrated or blindsided you might feel.
Call out clear bluffs.
Consider the employee’s value — and act accordingly.
Don’t burn bridges.
Prevent the next departure.
Do:
Don’t:

What the Experts Say
  1. Keep your cool and listen. Don’t react to your employee’s news right away—no matter how frustrated or blindsided you might feel.
  2. Call out clear bluffs.
  3. Consider the employee’s value — and act accordingly.
  4. Don’t burn bridges.
  5. Prevent the next departure.
  6. Do:
  7. Don’t: