Can I send my PS5 controller to Sony?

Can I send my PS5 controller to Sony? If an issue you’re experiencing is consistent with PS5 controller malfunctions that could stem from a manufacturer issue, you can send your controller to Sony to be serviced or, in some cases, receive a replacement controller.

If an issue you’re experiencing is consistent with PS5 controller malfunctions that could stem from a manufacturer issue, you can send your controller to Sony to be serviced or, in some cases, receive a replacement controller.
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