‘Not suitable’: where to now for James Packer and Crown’s other casinos?

'Not suitable': where to now for James Packer and Crown's other casinos?

Crown casino and hotel development, Barangaroo Sydney. Dan Himbrecht/AAP

After months of hearings, characterised by spectacular admissions including threats of violence, the report of the Bergin Inquiry into the probity of Crown Sydney Gaming, a subsidiary of Crown Resorts Limited, has been tabled in the NSW parliament.

Crown Resorts runs the Crown casinos in Melbourne and Perth.

The Inquiry found that Crown Sydney Gaming was “not a suitable person” to operate the Sydney casino.

It also found the parent, Crown Resorts Limited, was “not suitable to be a close associate of the licensee”.

The serious corporate failures relate to

Crown’s operations in China and the arrests of the employees in October 2016 with “numerous failures to escalate indicators of real risks to the staff”

the infiltration and exploitation of Crown’s Melbourne and Perth operations by “criminal elements, probably including international criminal organisations”

the probability of money laundering in the accounts of two Crown subsidiaries “and in the casino premises with hundreds of thousands of dollars brought into the casino in cooler bags and shopping bags and exchanged for chips and plaques”

Crown’s failures to ensure it only had commercial associations with Junket operators of good repute

Other matters relate to “the structures in place that have contributed to the corporate failures” including:

the existence and operation of a Controlling Shareholder Protocol

Crown’s relationship with James Packer and his company Consolidated Press Holdings

Crown’s risk management structures and their resourcing.

The report says it is clear each director understood as at 2019 that Crown had given an undertaking to the NSW Government and the Authority that it would not allow the late organised crime figure Stanley Ho to acquire a direct, indirect or beneficial interest in Crown.

Undertakings not honoured

Jams Packer, giving evidence via videolink.

Yet it found the late Mr Ho’s associated entity had an interest in
Melco Resorts & Entertainment to whom Packer agreed to sell his company’s Crown shareholding and “thereby obtained an indirect interest in Crown”.

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Speaking ahead of the tabling of the report, NSW Minister for Customer Service Victor Dominello said that at the heart of the inquiry was concern over organised crime, money laundering, and gambling.

Commissioner Bergin also recommended that a new Independent Casino Commission with the powers of a standing Royal Commission be given sole authority over licensing and disciplinary issues.

Tabling the report in parliament, and invoking parliamentary privilege, is reportedly intended to circumvent the possibility of defamation action by directors and executives of Crown arising from the report.

No confidence in directors

Commissioner Bergin concluded the Independent Liquor & Gaming Authority

would be justified in concluding that it cannot have any confidence in dealing with Mr Barton as a director of the Licensee or Crown

Ken Barton is the chief executive of Crown Resorts Limited.

Another director, Michael Johnston,

should not have been involved in any managerial role with Crown nor on any board Committees particularly relating to corporate governance or risk management

He should “conclude his tour of duty as soon as possible”.

In regards to another director, former AFL chief executive Andrew Demetriou, the report found

The Authority would be justified in lacking confidence in placing reliance upon Mr Demetriou in the future

It concluded that

in the circumstances of the findings against Mr Barton, Mr Johnston and Mr Demetriou, the Authority would be justified in entertaining very serious doubts that Crown could be converted into a suitable person under the Casino Control Act whilst they remain as directors

Another director, Harold Mitchell, should

further reflect on the need to refresh the Crown board and take steps to expedite that process

Remote management by Packer

The report describes a confused culture within Crown, with some directors and executives more loyal to Mr Packer, who is no longer a director, than the company itself.

The stewardship of long-time Packer associate John Alexander, chairman and chief executive between February 2017 and January 2020, led “to disastrous consequences”.

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This included processes that exposed its directors to conflicts of interest and remote management by Mr Packer and a failure to protect Crown’s casino licensees from the infiltration of criminal elements through, at the very least, its lack of robust junket approval processes and a lack of proper oversight and monitoring of risks to money laundering in its subsidiaries’ bank accounts.

Bergin suggests the NSW Casino Control Act be amended to prevent any person from holding more than 10% of any licensee or holding company.

The Independent Liquor & Gaming Authority will consider the report and determine its own path forward.

It’s hard to see how Crown, as currently structured, can open the Sydney casino in the near future.


Read more:
If Crown is unfit to hold a Sydney casino licence, what about Melbourne, and Perth?

Although the Sydney Barangaroo building is complete, gambling facilities have not been permitted to open.

The report raises obvious questions for the Victorian and Western Australian regulators.

To date there has been little to suggest that Victoria’s Commission for Gambling and Liquor Regulation has the wherewithal to take on Crown.

That has to change. As Greens spokesperson on gambling Senator Rachel Siewert said on reading the report, “we need to know what’s going on in Perth and Melbourne”.

The Conversation

Charles Livingstone has received funding from the Victorian Responsible Gambling Foundation, the (former) Victorian Gambling Research Panel, and the South Australian Independent Gambling Authority (the funds for which were derived from hypothecation of gambling tax revenue to research purposes), from the Australian and New Zealand School of Government and the Foundation for Alcohol Research and Education, and from non-government organisations for research into multiple aspects of poker machine gambling, including regulatory reform, existing harm minimisation practices, and technical characteristics of gambling forms. He has received travel and co-operation grants from the Alberta Problem Gambling Research Institute, the Finnish Institute for Public Health, the Finnish Alcohol Research Foundation, the Ontario Problem Gambling Research Committee, and the Problem Gambling Foundation of New Zealand. He was a Chief Investigator on an Australian Research Council funded project researching mechanisms of influence on government by the tobacco, alcohol and gambling industries. He has undertaken consultancy research for local governments and non-government organisations in Australia and the UK seeking to restrict or reduce the concentration of poker machines and gambling impacts, and was a member of the Australian government's Ministerial Expert Advisory Group on Gambling in 2010-11. He is a member of the Australian Greens.