Support for your Frontline Workers is the key to making 2021 Successful

We’re more than one year on from the beginnings of a global pandemic and now, more than ever, each day is a new learning experience. The world has been in a constant state of change, and none more so than the world of work. Organisations have adapted quickly but one of the keys to getting through this year is to prioritise frontline communications.

Frontline workers have truly felt the full force of the crisis, with new safety guidelines, compliance and job processes being thrust upon them and changed at a moment’s notice. Employees across a number of sectors are having a hard time keeping up, but this is made even more difficult for those who don’t have a desk or even a work email. How can leaders expect their workers to do their jobs productively and more important safely, if they aren’t up to date with the latest information. So regardless of the industry or job function, from manufacturing to retail, supermarkets and call centers to logistics and professional sales reps, communication, support and training is the way forward.